PerfectDraft Keg Returns♻️
How to proceed with PerfectDraft keg returns♻️?
How do you print a PerfecDraft keg return label?
Can we return Perfectdraft kegs purchased anywhere other than Saveur Bière ♻️?
Countries of Delivery
The PerfectDraft Pro
Your PerfectDraft Pro Kegs
How long does it take to cool a keg?
The keg fell🧨
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
What's Up With My Beer🍺
PerfectDraft Pro Keg Returns🚚
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
How to enable your app's notifications ?
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
Connecting to the app📲
What is this white, slimy residue near the fan of my machine?
Cannot close the door🚪
My machine isn't working😱
Why did my machine reset on its own?
The cooling isn't working🥵
Volume indicator is wrong🔊
My beer tube is stuck😥
The beer tube pops up when connecting a keg
Beer or condensation leaks😭
Low beer flow🍺
My machine is noisy😫
I can’t insert the beer tube😥
About My PerfectDraft Pro
What is "Power Saving Mode?"
How do I pour the perfect beer?
How long does beer keep?
What are the dimensions of the machine?
How do I change a keg?
Is it exclusively for 6L kegs?
How do I turn off my machine?
The hanging keg method seems a bit fragile.
Maintaining my beer's temperature.
What temperature should I set my beer to?
Contents of the box
Installing my machine🛠
What does the display mean?
Updated by Daniele
Low beer flow🍺
Low beer flow can be due to several causes:
🔦 Oops, it looks like the keg is almost empty🤫
The keg icon on the front of the appliance turns red when less than 0.75 L (0.2 gal.) of beer is left. When the keg is almost empty, the dispense speed slows and eventually stops.
To fix that, please replace the empty keg with a full one✌
🔦 The tap handle isn’t fully opened during dispensing.
To fix that, please make sure to fully open the tap handle when pouring.
🔦 There's an obstruction in the air channel of the keg closure.
If there is an obstruction, it can be removed by clearing the air channel with a toothpick or something similar. After that, reconnect and try dispensing again.
🔦 The beer tube is deformed.
The beer tube may have temporarily deformed after a long period of no usage. This problem disappears after a few pours, rest assured😉
Just make sure to verify the beer tube hasn’t buckled (It should extend slightly from the spout).
You can also replace the beer tube if necessary.