PerfectDraft Keg Returns♻️
How do you print a PerfecDraft keg return label?
Can we return Perfectdraft kegs purchased anywhere other than Saveur Bière ♻️?
How to proceed with keg returns♻️?
Countries of Delivery
The PerfectDraft Pro
Your PerfectDraft Pro Kegs
How long does it take to cool a keg?
The keg fell🧨
Can I change kegs before they’re finished?
Can I pre-chill the kegs?
What's Up With My Beer🍺
PerfectDraft Pro Keg Returns🚚
Volume indicator is wrong🔊
The beer tube pops up when connecting a keg
My beer tube is stuck😥
I can’t insert the beer tube😥
My machine isn't working😱
The cooling isn't working🥵
Cannot close the door🚪
Low beer flow🍺
My machine is noisy😫
Beer or condensation leaks😭
About My PerfectDraft Pro
Updated by Daniele Farah
✅ The order's status is in payment accepted
We have received your order but we have not yet begun to prepare it: it is then possible to refund your entire order (items + shipping costs)
You can cancel the order yourself from your account unless it is for our Beery Christmas or Monthly Box.
🚚 The order has another status
If the status of your order is among this list:
- Preparation in progress
- Order sent
- Preparation partially in progress
- Order partially ready and available
- Partially ready to ship
- Ready to ship
- Drive order partially retrieved
❗️ Your order is now being prepared by our team in our warehouse, and unfortunately, it is now impossible to stop its shipping process.
📌 You can refuse the package with the carrier and send us an email to inform us. We will then be able to refund you excluding the shipping costs.