PerfectDraft Keg Returns♻️
How do you print a PerfecDraft keg return label?
Can we return Perfectdraft kegs purchased anywhere other than Saveur Bière ♻️?
How to proceed with PerfectDraft keg returns♻️?
My Orders
Billing
Customer Service
Countries of Delivery
The PerfectDraft Pro
Your PerfectDraft Pro Kegs
How long does it take to cool a keg?
The keg fell🧨
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
Error Messages
What's Up With My Beer🍺
Warranty🦺
PerfectDraft Pro Keg Returns🚚
The App📱
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
How to enable your app's notifications ?
Some kegs are not listed in the drop-down menu of the application.
Updates
Firmware
Can I control a PerfectDraft Pro machine from multiple devices?
Trouble Connecting?
Connecting to the app📲
Machine Troubleshooting
What is this white, slimy residue near the fan of my machine?
Cannot close the door🚪
My machine isn't working😱
Why did my machine reset on its own?
The cooling isn't working🥵
Volume indicator is wrong🔊
My beer tube is stuck😥
The beer tube pops up when connecting a keg
Beer or condensation leaks😭
Low beer flow🍺
My machine is noisy😫
I can’t insert the beer tube😥
Defrosting🥶
About My PerfectDraft Pro
What is "Power Saving Mode?"
How do I pour the perfect beer?
How long does beer keep?
What are the dimensions of the machine?
How do I change a keg?
Is it exclusively for 6L kegs?
How do I turn off my machine?
The hanging keg method seems a bit fragile.
Maintaining my beer's temperature.
Machine maintenance🔧
What temperature should I set my beer to?
Contents of the box
Installing my machine🛠
What does the display mean?
Newsletter
- All Categories
- My Orders
- Modifying an order
Modifying an order
You have just validated your order and you've made a mistake?
💡 If your order is still in "payment accepted," you can cancel your order from your customer account and place it again 😄
🛑If your order is already in one of the other following statuses:
"Preparation in progress"
"Order sent"
"Preparation partially ready and made available"
"Order partially ready for shipment"
"Ready to ship"
"DRIVE order partially picked up"
It is no longer valid for cancellation, please contact our customer service👨🔧
