Modifying an order

Séverine Updated by Séverine

You have just validated your order and you've made a mistake?

You cannot change an order but it might still be possible to cancel it if it doesn't concern our Beery Christmas or our Monthly Box.

💡 If your order is still in "payment accepted," you can cancel your order from your customer account and place it again 😄

🛑If your order is already in one of the other following statuses:

"Preparation in progress"

"Order sent"

"Preparation partially ready and made available"

"Order partially ready for shipment"

"Ready to ship"

"DRIVE order partially picked up"

It is no longer valid for cancellation, please contact our customer service👨‍🔧

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What payment methods are accepted?

Canceling my order

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