PerfectDraft Keg Returns♻️
How do you print a PerfecDraft keg return label?
Can we return Perfectdraft kegs purchased anywhere other than Saveur Bière ♻️?
How to proceed with PerfectDraft keg returns♻️?
Countries of Delivery
The PerfectDraft Pro
Your PerfectDraft Pro Kegs
How long does it take to cool a keg?
The keg fell🧨
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
What's Up With My Beer🍺
PerfectDraft Pro Keg Returns🚚
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
How to enable your app's notifications ?
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
Connecting to the app📲
What is this white, slimy residue near the fan of my machine?
Cannot close the door🚪
My machine isn't working😱
Why did my machine reset on its own?
The cooling isn't working🥵
Volume indicator is wrong🔊
My beer tube is stuck😥
The beer tube pops up when connecting a keg
Beer or condensation leaks😭
Low beer flow🍺
My machine is noisy😫
I can’t insert the beer tube😥
About My PerfectDraft Pro
What is "Power Saving Mode?"
How do I pour the perfect beer?
How long does beer keep?
What are the dimensions of the machine?
How do I change a keg?
Is it exclusively for 6L kegs?
How do I turn off my machine?
The hanging keg method seems a bit fragile.
Maintaining my beer's temperature.
What temperature should I set my beer to?
Contents of the box
Installing my machine🛠
What does the display mean?
Updated by Daniele
My machine is noisy😫
🔦 This issue could be caused by the active air pump.
Don't panic, the air pump keeps the beer at constant pressure, and will be audible during and after dispensing.
It should switch off automatically😉
🔦 This issue could also be caused by running fans.
Rest assured, the fans help the cooling element at the back.
Fan speed automatically changes according to the ambient temperature and cooling mode, so the noise level will vary.
Please make sure to check that the door is closed properly, or fans will keep running.
🔦 The air pump keeps turning on without dispensing.
Oh no! The air is leaking and the air pump keeps compensating😧
Don't panic, this is an easy fix😉
The air pump might activate very occasionally to keep the keg at the right pressure. If this happens in short intervals (seconds to a few minutes), verify the tap unit is connected correctly.
Please make sure to check that there is no dirt or debris between the keg and the seal of the tap unit.
If the problem persists, please contact our customer service at firstname.lastname@example.org