- All Categories My Orders
PerfectDraft Keg Returns♻️
How do you print a PerfecDraft keg return label?
Can we return Perfectdraft kegs purchased anywhere other than Saveur Bière ♻️?
How to proceed with PerfectDraft keg returns♻️?
My Orders
Billing
Customer Service
Countries of Delivery
The PerfectDraft Pro
Your PerfectDraft Pro Kegs
How long does it take to cool a keg?
The keg fell🧨
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
Error Messages
What's Up With My Beer🍺
Warranty🦺
PerfectDraft Pro Keg Returns🚚
The App📱
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
How to enable your app's notifications ?
Some kegs are not listed in the drop-down menu of the application.
Updates
Firmware
Can I control a PerfectDraft Pro machine from multiple devices?
Trouble Connecting?
Connecting to the app📲
Machine Troubleshooting
What is this white, slimy residue near the fan of my machine?
Cannot close the door🚪
My machine isn't working😱
Why did my machine reset on its own?
The cooling isn't working🥵
Volume indicator is wrong🔊
My beer tube is stuck😥
The beer tube pops up when connecting a keg
Beer or condensation leaks😭
Low beer flow🍺
My machine is noisy😫
I can’t insert the beer tube😥
Defrosting🥶
About My PerfectDraft Pro
What is "Power Saving Mode?"
How do I pour the perfect beer?
How long does beer keep?
What are the dimensions of the machine?
How do I change a keg?
Is it exclusively for 6L kegs?
How do I turn off my machine?
The hanging keg method seems a bit fragile.
Maintaining my beer's temperature.
Machine maintenance🔧
What temperature should I set my beer to?
Contents of the box
Installing my machine🛠
What does the display mean?
Newsletter
My Orders
How do I place an order?
Placing an order has gotten way easier: 👉Create an account on our website 👉Add the desired products to your cart 👉Validate them 👉Select the shipping method that suits you from the list 👉Finally choos…
Canceling my order
✅ The order's status is in payment accepted. We have received your order but we have not yet begun to prepare it: it is then possible to refund your entire order (items + shipping costs) You can canc…
Modifying an order
You have just validated your order and you've made a mistake? You cannot change an order but it might still be possible to cancel it if it doesn't concern our Beery Christmas or our Monthly Box. 💡 If…
